The concept of teamwork is a common phenomenon in most organizations today. However, most managers in these organizations come across personality as well as cultural differences that have potential to interfere with organizational progress. This occurrence is attributed to the fact that members that constitute a team have different backgrounds which translate to a difference in personality, religion, and ideology. As such, it is possible to find that these difference cause members of a team to clash.
The challenges associated with diversity and differences in personality usually become apparent when there is a breakdown in horizontal communication or even interpersonal battles. Communication approaches differ in that an individual may communicate directly while the other would prefer a nurturing style. The style of working may vary as well; individuals who may be considered to be extroverts would not find it fulfilling to work on their own while introverts would prefer working in seclusion. Chief operation officers and other managers should instill mutual deference and encourage employees in a team to listen to the observations of others and respect their opinion.
Each and every culture has individuals with tough personalities. Most members of a team are likely to ignore occasional rudeness or a character that is disruptive since they usually attribute it to the person’s background. As a COO, one is expected to encourage team players to channel their focus to communication styles offered by each member.
The existence of diversity is beneficial where employees embrace their differences. Where an organization tackles this challenge successfully, employees establish a valuable connection. The presence of more individuals from diverse backgrounds provides more resources and knowledge which helps boost an organization’s creativity. This strategy is important in a multinational organization that has employees from different countries. The process of establishing a presence in another country becomes smooth. Teamwork across cultures is beneficial and therefore, organizational managers should encourage interaction amongst through networking within the working environment.
There are successful ways of dealing with diverse personalities and cultural backdrops within a multinational organization. A recent report on team diversity released in America provides an in-depth approach that was employed during the development of a space shuttle at NASA’s space center. This study researched in detail the capacity of individuals in a team to work together in a setting requiring team effort. This report concluded that teams that are usually successful have a significant outlay in building relationships as well as in time. Also, it was discovered that teams with diverse backgrounds worked well together where they were encouraged to formulate a job formality that would be translated into an organizational culture that binds the team together. Furthermore, the team should discuss organizationally and agree on a style of communication and appropriate channels of interaction as well.
A multinational enterprise should encourage team members to conduct regular meetings at which they discuss and find solutions to issue facing the organization and disagreements that have arisen in the past. Also, it is important to establish a culture where stereotypes and associated misconceptions are not tolerated in a workplace that consists of team members from diverse countries. The best approach is to encourage person to person interaction as this will help to diminish existing stereotypes.